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Cookie Statement


For the measurement of web statistics, IBFD uses ‘cookies’ to automatically collect certain information from your web browser concerning your use of the IBFD website(s). By analysing the collected data, we are able to improve our website, thereby further optimizing our service. The collected data includes details as the time and depth of visits and the pages you, the user, have visited. The data collected is not given to a third party for any other purpose.

What are cookies?

Cookies are small data files of letters and numbers that are sent from a website and stored in a user's web browser such as Chrome, Firefox, Safari, Opera or Internet Explorer. All devices with a browser use cookies, whether you access the Internet on a PC, tablet, or smart  phone. When the user browses the same website in the future, the data stored in the cookie present in the user's browser can be retrieved by the external website.
Cookies are ‘passive’ as they contain retrievable information, but do not contain programmes, viruses or malicious software.

Why are cookies used?

Cookies contain information about your visit to our website and are a convenient way to transfer your information from one session to another, or between sessions on related websites. This results in an enhanced browsing experience by eliminating the need for you to re-enter your login details / preferences each time you visit our website.
Cookies are also used to improve our website and paid content. It enables us to identify popular pages and documents and to get better insight into our visitor’s behaviour.

Types of cookies

There are two types of cookies, direct and indirect, often respectively referred to as first- and third-party cookies.
Direct or first-party cookies are cookies that are issued by the website that you are visiting.
These cookies can only be read by the people operating the website you are visiting. Direct cookies serve several functions, such as remembering a user name, password or items remaining in a shopping cart prior to an online sale.
Indirect or third-party cookies are issued by a site that is different than the one you are currently surfing. Indirect cookies track the user’s behaviour over time and across different websites. Some websites use indirect cookies for targeted online advertising. Other indirect cookies only track user behaviour on one website. For example, the website might use a third party analytics company who will set their own cookie to perform this service.

Cookies used by IBFD

IBFD uses both ‘direct’ and ‘indirect’ cookies.

Direct Cookies

  • allow you to transfer information between pages of our website and avoid having to re-enter information, like your user name and password;
  • within registration allow you to access stored information; and
  • remember the items that you have put in your shopping cart prior to your sale.

Indirect Cookies

  • recognize you as a unique visitor when you return to our website and allow us to tailor content to match your preferred interests;
  • collect anonymous, aggregated statistics which allow us to better understand how users use our website, thereby helping us improve our website;
  • identify you by account name, e-mail address, customer ID and location (geographic and computer ID/IP address); and
  • help us to tailor content to your preferences.

Collecting and analysing your data enables us to improve our website and further optimize our service. IBFD uses direct cookies from Adobe Analytics, which collects and provides IBFD with the IP address of every visitor. Users who log in to their accounts can also be identified by means of an e-mail address, IP address and/or client number. The data collected is hosted on a server based in the European Union and will not be shared by IBFD or Adobe Analytics with any competitors, organizations or individuals.

IBFD uses indirect cookies from Google Analytics and Optimizely. Google Analytics is used to collect data about visits to our website and IBFD has entered into a Data Processing Amendment with Google. The information that Google collects is anonymous (that is, the last four numbers of your IP address will be removed) and no other information will be shared with Google. Optimizely is used to test different versions of our web pages. Cookies placed by Optimizely are used to remember which test pages are already displayed so that you continue to see the same pages during subsequent visits. The information that Optimizely collects is also anonymous (that is, the last four numbers of your IP address will be removed) and no other information will be shared with Optimizely. Furthermore, data collected by IBFD is not used for any advertising purposes.

Blocking or deleting cookies

It is possible for the user to block or delete cookies by using the browser’s privacy preferences menu. For example, the user may choose not to accept certain types of cookies, to have the browser ask for consent before accepting a new cookie, or to block cookies altogether. If the user chooses to block or delete cookies, the user may not be able to register, login to the website, place an order or make use of the full features and functionality of the website(s).


Note: blocking or deleting cookies will impact the user’s experience when visiting IBFD’s website(s). To fully benefit from the features and functionalities offered by our website we strongly encourage you not to block or delete any cookies.
IBFD reserves the right to make amendments to this cookie information without prior notice. Amendments will be effective upon posting on the website.
(Version: 21 February 2017)