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FAQ - eBooks

Try one of our eBooks for free!

Discover how easy it is to download and read one of our ePub eBooks. In order to be able to open the ePub file, please make sure to install Adobe Digital Editions® (free) on your computer.
 

 

For detailed information about operating display devices and eBook reader applications, you should refer directly to the relevant manufacturer’s website and/or software developer’s website.
 
You may access and use your eBook under the conditions outlined in IBFD’s Terms and Conditions.

 

What is an eBook?
An eBook (electronic book) is a digital version of a traditional print book. eBooks can be downloaded and read on a variety of electronic devices, including personal computers and mobile devices, such as eBook readers and tablets.

IBFD’s eBooks are available in the following formats: PDF (Portable Document Format) and/or ePub (electronic publication). The format you choose will depend on the eReader device or software you will be using to read your eBook.

PDF format has a fixed layout that is identical to the original print book. It is not possible to adjust the font size, but you can zoom in on a page or graphic. PDF files can be viewed on a wide range of devices.

ePub is a reflowable format that works well with most types of software. ePub files allow the user to adjust the size and type of font in order to optimize the text for the particular display device used (e.g. tablet, eBook reader or smartphone).

Discover how easy it is to download and read an IBFD ePub, by downloading a sample file (Adobe Digital Editions® required).
 
What is the difference between an Online Book and an eBook?

Both an Online Book and an eBook (ePub and PDF formats) are digital versions of the traditional print book.

Whereas an Online Book requires Internet access, a user name and a password, an eBook allows you to have immediate access anywhere, any time, once it has been downloaded onto your display device.

Depending on your needs, each format offers its own unique advantages.

Read more about our different book formats.

Where can I buy an IBFD eBook?

IBFD’s eBooks can only be purchased online via IBFD’s Shop. Phone or e-mail purchases are not possible. Due to the digital nature of this product, you can only order eBooks online.

You can order and download the eBook title of your choice directly 24 hours a day.

Please note: As each eBook is personalized, linking the file to the person who bought the eBook, resellers cannot buy eBooks on behalf of clients.

Are all IBFD books available as downloadable eBooks?
Many of our books are available in eBook format, with new titles continuously being added. Please check our Shop for our latest eBook titles.
 
How much does an eBook cost?

The price of an eBook is generally 20% less than the price of the corresponding print edition. The amount of VAT charged is based on your invoice address. Delivery of eBooks via the Internet is considered an “electronically supplied service”, and therefore subject to VAT at the place where the customer is resident.

How do I order an IBFD eBook?

You will need:

  • Internet access
  • A valid credit card
  • A display device (i.e. personal computer or mobile display device such as an eReader or tablet)
  • An eBook reader application (e.g. Adobe Acrobat Reader® or Adobe Digital Editions®). Please note that Kindle does not support IBFD ePubs.

How to order:

  • Go to IBFD’s Shop
  • In the dropdown menu, select eBooks under Product type and select the eBook title of your choice.
  • On the product page of the selected eBook, click “Order eBook” under the relevant “eBook” tab. If the eBook is available in both ePub and PDF formats, be sure to choose the format that suits your needs best.
  • View your cart to ensure that the order (including the format) is correct, and then click “Go to Checkout”.
  • Complete the required contact information and confirm your order.
  • You will be taken to a secure payment site where you can fill in the required payment details and finalize your purchase.

Once your payment has been authorized, you will receive an e-mail confirming your order, as well as a download link for your eBook download. You can download your eBook immediately. In addition to the download link e-mail, an invoice will be sent to you by regular mail.

If you have not received your eBook link e-mail within 2 hours, please contact Customer Support.

Please note: As each eBook is personalized, linking the file to the person who bought the eBook, resellers cannot buy eBooks on behalf of clients.

What is the method of payment?

eBooks can only be purchased by credit card. IBFD accepts all major credit cards, e.g. Visa, MasterCard and American Express.

Is it possible to have a trial or to return an eBook?

Unfortunately, it is not possible to have a trial or to return a purchased eBook.

Are there any restrictions for using IBFD’s eBooks?

IBFD’s eBooks are for your own personal use. Due to copyright restrictions, you cannot share, lend or otherwise distribute your eBook to anyone else. All IBFD eBooks are protected by Social Digital Rights Management (Social DRM), which allows IBFD to protect its digital content without inhibiting user satisfaction. Each eBook file is therefore personalized and contains watermarks that link the file to the person who purchased and downloaded the eBook.

You may access and use your eBook under the conditions outlined in IBFD’s Terms and Conditions.

  • You must download your eBook within twenty-eight (28) days of the date of purchase.
  • You may download your eBook a maximum of five (5) times.
  • You cannot alter or modify the content of the eBook or combine (parts of) your eBook into any other document.
  • You cannot move, copy, reproduce, network or otherwise transfer any eBook file to any computer or other device of any other person.
How do I download my eBook?

IBFD’s eBooks can be read on a variety of display devices (i.e. computer, eBook reader, tablet or smartphone). The method of downloading will depend on the device you are using.

We highly recommend that you always first download your eBook to your personal computer and then upload it to your device. 

After downloading a PDF or ePub eBook, the file will be in the save location that you chose. A common download destination is the “Downloads” folder, which is a subfolder of your “Documents” folder. If you cannot find it there, just download the eBook again and take note of the save location.

To download:

  • Click on the unique link in your download e-mail.
  • Depending on your browser, the file will be downloaded to a folder on your computer, or you will be prompted to save or open the file, in which case you can save the file in a folder of your choice.
  • Open your eBook reader software application (Adobe Digital Editions® is recommended for ePubs and Adobe Acrobat Reader® for PDFs) and open the file from the location where it is saved.

To read your eBook on your computer, open the application, navigate to your eBook file and open it. You can also right-click on the eBook file in Windows Explorer, choose “Open with” and then select the desired program to open the eBook file.

If you saved the eBook to your personal computer and then want to upload it to your Apple® iPad®, you will need to add the eBook to the iTunes library on your desktop and synchronize it to your device in order to access your eBook in iBooks.

Please refer to the manufacturer’s website and/or the software developer’s website for further information.

If you would like to try out downloading and reading an IBFD eBook in ePub format, download a sample file. You can open the eBook in Adobe Digital Editions®.

What eBook reader and software should I use?

IBFD has successfully tested its eBooks on personal computers and tablets (ePub and PDF format) and eReaders (ePub format). 

Recommended programs for eBooks in ePub format are:
Adobe Digital Editions, Google Play Books, iBooks.

Recommended programs for eBooks in PDF format are:
Adobe Acrobat Reader, Adobe Digital Editions, iBooks, Google Chrome, Firefox.

There is a wide variety of eBook readers and software available on the market, which, together with the ever-changing technology, makes it impossible for us to test our eBooks on all devices and software. 

IBFD’s eBooks in ePub format should work on a wide variety of display devices. The display will, however, vary depending on the display device and software used.

We strongly encourage that you try our free download sample to see how an eBook in ePub format would work for you. Please note that if viewing this on a computer, you need to have Adobe Digital Editions® installed.

Please refer to the manufacturer’s website and/or the software developer’s website for full details on how to install, read and synchronize ePub eBooks for each device. 

 

I cannot download Adobe Acrobat Reader/Adobe Digital Editions to my computer. What should I do?

In some cases, your firewall or virus software may not allow you to download Adobe Acrobat Reader/Adobe Digital Editions®. As the download uses “pop-up” technology, you need to ensure that pop-ups are not blocked and that you are not using any type of Internet “accelerator”.

If you are working in a company, please speak to your helpdesk or IT support for further information on customizing your firewall settings. 

How long does it take to download an eBook?

The download time depends on the size of the eBook, the speed of your Internet connection and the electronic device. In general, downloading an eBook should take no longer than 3-5 minutes.

How many times can I download my eBook?

You can download your eBook as soon as payment is confirmed and you have received the download link via e-mail. The eBook remains available via the download link for 28 days after the date of purchase, during which you may download your eBook a maximum of five (5) times. Once you have downloaded your eBook, you can access it whenever you like.

To avoid misplacing or losing your eBook, we strongly advise that you make (a) backup copy(ies) for your personal use (within the terms of the Terms & Conditions) on your personal computer.

Can I download my eBook to more than one device?

Yes, you may download your eBook from the same download link to one or more of your display devices a maximum of five (5) times during the 28-day period after the purchase.

You may not download your eBook to any computer or other display device that is not your own.

How do I upload my ePub file from my computer to an Apple® iPad® using iBooks®?

Before uploading your ePub to your device, be sure you have iBooks installed on your device. You can download the iBooks® application free of charge from the Apple iTunes Store.

After you have downloaded your ePub to your computer, connect your Apple device to your computer. iTunes should open automatically. If this is not the case, you will need to launch iTunes, which can be downloaded here.

In iTunes, add your ePub to your iTunes library by clicking on “File” and choosing “Add to library”. Or you can simply drag the ePub file to the opened iTunes Books screen on your computer.

To read your eBook, you will need to synchronize the ePub to your Apple device. Click “File” -> “Sync iPad”. See instructions here

Please refer to the manufacturer’s website and/or the software developer’s website for further information.

How do I upload my ePub file from my computer to a Samsung tablet?

After you have downloaded your ePub to your computer, connect the Samsung tablet to your computer. A pop-up window should open automatically on your computer, giving you several options. Choose “Open device to view files”. (If this is not the case, choose “Computer” in Windows Explorer, and you will find the tablet (GT) as one of the drives.)

Application Play Books

On your computer, open the folder “Tablet”, then “Documents” and copy the ePub from your personal computer to the “Documents” folder. On your tablet, open “My Files”, then “Documents”. Tap on the title of your ePub and select the application “Play Books” to open the ePub.

Please refer to the manufacturer’s website and/or the software developer’s website for further information.

How do I download the ePub file to other devices?

Please refer to the manufacturer’s website for full information about how to install, read and synchronize ePub eBooks for your particular display device.

What happens if I lose my download link e-mail?

Provided that you contact Customer Support within 28 days of purchasing the eBook, and your maximum of five (5) downloads has not been reached, we will provide you with a new download link. However, to avoid this inconvenience, we highly recommend that you download your eBook immediately upon purchase and make a backup copy.

Miscellaneous

Updated editions

IBFD’s eBooks are not updated automatically. Updated editions of eBook titles can be bought at the regular list price and downloaded following the standard eBook order process. This allows you to build up an archive of (a) particular title(s).

Problems with the display and functionality of eBooks in ePub format
In some cases, the text and tables may not be displayed correctly. This may be because the selected font size is too big. Try reducing the font size or, if you are using an ePub reader computer application, try adjusting the size of the display window. On tablets and eBook readers, preferably use the “portrait” display setting.

As regards the reading functionality: depending on the display device you are using, the size of the ePub file can impact the ease of readability and functionality, e.g. the ability to search, highlight or take notes.

Play Books application
When reading an ePub file using the Play Books application on a Samsung tablet, lists and quotations can appear in a smaller font size than the regular text. In the application, simply tap on the “Aa” button in the top right corner. There, “Typeface” should be set to “Default” to make sure all text appears in the same font size.

Problems with ordering or downloading
Check your Internet Options to make sure that Cookies and JavaScript are enabled and add www.ibfd.org as a trusted site within your browser. You may need to contact your IT support/helpdesk if this does not resolve the issue.

If you are still not able to complete your order or download, please contact Customer Support.